Customer Stories

“I live and breathe by my Tripleseat calendar! It definitely helps especially during busy seasons when there is a lot going on to keep me on task and not let anything fall through the cracks.”

Misty Montague, Sales & Events Manager, Truluck’s

“It’s more than software—it’s a complete event management solution that pays for itself in time saved and business gained. It’s been a game-changer for McCormick & Kuleto’s.”

Susan Richardson, Senior Sales Manager, McCormick & Kuleto’s Seafood Restaurant

“NIGHT AND DAY difference. Being able to streamline the process has dramatically impacted my business… being able to keep all transactional info all in one space is fantastic.”

Joe McGrath, General Manager for Catering and Special Events, Hattie B’s

“Honestly, if you’re looking for an intuitive, easy-to-use platform where you can be organized, where you can be communicative with your guests, and you can put out proposals that match your brand and you’re proud of, Tripleseat’s the place for you. It’s all right there, and it’s all just so easy!”

David Lombardo — CEO and Co-owner of Lombardo’s Hospitality

“I would highly recommend Tripleseat to other businesses. It has allowed our business to run efficiently and has improved our client experience in so many ways! Tripleseat is efficient, collaborative, and helps drive results!”

Abigail James — Project Specialist at Walters Hospitality

“Tripleseat really changed our business. My bandwidth was wider, and I could take on more event business – so much so that I could eventually hire an Event Coordinator. We have literally gone from no events to events now being a really important revenue stream for the business.”

Johanna Holm — Director of Marketing and Events at Elusa Winery

“We strongly recommend Tripleseat Tickets for hitting those revenue goals—it’s easy to use, integrates seamlessly, and offers many customization options.”

Catherine New, Director of Special Projects at Pacesetter Hospitality

“We’re very impressed with the Tripleseat guest portal. It’s been a game changer for us in terms of communication and document sharing with our clients.

Kristina Lama, Director of Sales & Marketing at Galloping Hill Golf Course

“I felt like Tripleseat as a company was very similar to Springboard – likeminded, small, boutique. The service has been phenomenal across the board! It was an easy sell for me.”

Jennifer Cannistraci, Corporate Director of Sales, Springboard Hospitality

“Tripleseat ticks all the boxes”

Valeria Barros, Group Reservations & Events Manager, Brindisa Tapas, London UK

“Tripleseat is the best!”

Lily Scearbo, Event Supervisor, Harpoon Brewery

“We wanted one system that was a one-stop shop”

Amy Hodgson, Sales Development Manager, TAO Group Hospitality, London

“It’s obvious that we’re doing better in terms of how busy we are, but being able to say this is where we were, this is where we are, and this is where we can go. It’s huge. Tripleseat has unlocked this roadmap for Narragansett.”

Ezra Juskewitch, On-Site Sales & Events Manager at Narragansett Beer

“Tripleseat has given us the ability to measure what our success is. When we are able to see month-over-month and year-over-year, we can actually see our growth. Since I started almost two years ago, within the second year, we have increased our event volume by almost 100%.”

Brendy Scheerer, Director of Events at Greco Entertainment Group

“We use Tripleseat as a full event management platform. We like it because it’s a live platform that updates in real-time!”

Johanna Blyth, Director of Event Sales & Operations at Redbird and Vibiana

“Tripleseat is by far one of the best systems I’ve used in my career… the easiest system you can use.”

Kathryn Williams, Head of Sales, Corrigan Collection, London UK

“I could not recommend Tripleseat highly enough. It’s a tool that has just proven itself over and over again across the ranks of the company in terms of our ability to throw successful events and has totally transformed the kind of business we are able to do.”

Ginny Cook, Director of Events, Programming and Partnerships at Land & Sea Dept.

“Tripleseat is the gold standard.”

Grace Kelly, Private Event Sales Manager at Lord Hobo Brewing Co

“Tripleseat is a great platform to fully encompass everything you need as an events director or coordinator to execute beautiful events.”

Courtney Lawrence, Director of Events at Belles Beach House

“We wanted to create efficiencies for the team, improve customer service and drive sales… Tripleseat ticks all the boxes.”

Phil Nankivell, Events Consultant, Louie London UK

“I don’t have to do the work; Tripleseat does it for me.”

Valerie Milley, Senior Sales and Event Manager at Howl at the Moon

“Tripleseat provides the best ROI of any system.”

Jeff Mould, President of Stoney Creek Hospitality

“Tripleseat had this amazing product — TripleseatDirect — and it allowed us another avenue to be able to touch guests and still have the opportunity to build that personalization and that relationship with them while still giving them the freedom to know their date is booked, their event is booked, we can worry about the details later. We thought Tripleseat was a great tool for us, and it has been amazing ever since.”

Bobbi Jo Ballard, Banquet & Catering Operations Support Manager at Maggiano’s

“It would get to the point where no one would want to have another event because no one would want to manage the logistics behind it. The fact that Tripleseat is there makes the growth of our service seem that we can manage it and it is doable and that we could see how it could scale up in a very real way with the technology we have right now with Tripleseat.”

Malika Jacobs, Kingmakers Founder & CEO

“Leads coming through the Tripleseat platform could be an average of 300-plus leads a month. So being on top of that lead conversion and that volume is critical for us and Tripleseat’s been a big help for us to manage that.”

Lou Canakes, National Sales Director at SPIN

“With Tripleseat, we’re able to make changes in real time, and get it to the customer in real time. It’s just been a fabulous product for us.”

Keesla Blay-Miezah, Corporate Director of Sales at Stars and Strikes

“Life before Tripleseat was rough. We worked with a catering software that was slow, that was not streamlined. It was arduous for my team. Bringing in Tripleseat really changed the entire dynamic and direction of our team nationwide. We were able to streamline our offerings and work with more efficiency.”

Amira Gertz, Director of Catering and Events at Rosa Mexicano Restaurants

“Tripleseat has made my job much better. It’s very user-friendly. I can go on and I can get a lot of my work done much quicker than any other software program that I used previously.”

Kelly Veasy, Associate Director of Events at Zuma

“The most important thing for me is I’m primarily off site, and things happen completely seamlessly on site because of Tripleseat, because it’s so accessible to every single person in the business.”

Laura McShane, Sales and Marketing Manager at Tanner Smith’s and Vida Verde

“Having everything all in one place, including a place where you could have a timeline has been really helpful. It makes it easier for me to communicate to the various departments within my company. What I love about it is that I can copy and paste and reuse old events pretty quickly to produce a proposal for clients when I need something similar to something we’ve already done, instead of reinventing the wheel.”

Juan Garcia, Private Events Director at TEMPLE Entertainment Center

“We actually use Tripleseat across all our departments, whether it’s production and lighting, or it’s our carpenters, and our housekeeping, or our marketing team. Each department has an account and uses Tripleseat. As we put up tentative and definite events, being able to assign tasks to our lighting department or to assign that we need staff from our food and beverage departments, It’s really helpful.”

Melody Thomas, Concierge at The McKittrick Hotel/Sleep No More

“In terms of time saved, organization, and communication, Tripleseat has been invaluable to us. What increases our sales to a large degree is speed and efficiency and time management, and Tripleseat is a great help with that.”

Marie Lyons, Director of Events at NoHo Hospitality Group

“I would not be able to do my job without Tripleseat. I do everything remotely because I have so many different clients and I’m constantly in and out. To see what’s happening in real time everywhere is huge for me. And then to be able to run reports, see conversion rates, what leads are coming in, if they’re being responded to or not, if someone hasn’t signed a document, why? I can see all of that remotely.”

Shira Spiewak, Founder of Shira Spiewak Events

“I have really learned to love and embrace Tripleseat and learn how to use it to work smarter and not harder. It really translates into my sales exponentially increasing. And that’s the bottom line of everybody’s day in this event world.”

Marisa Colangelo, Director of Private Events at Zuma

“The biggest thing when you’re selling many venues with many rooms is having the calendar be very visually easy to work with. Being able to see all the venues and all of the different events listed on the calendar, and being able to hover the mouse right over the calendar, and see all the event details and BEO quickly – that calendar function when managing multiple venues is incredible.”

Brian Rolfe, Director of Sales and Special Events at TAO Group