Everyone at Tripleseat takes the support of our customers very very very seriously. End of story. Period. According to Zendesk, one of the largest online customer support platform, Tripleseat’s first reply time to support tickets is 15 hours(!) shorter than our industry average. This is better than 95% of all of the Zendesk customers.  Our first response… Read More

Craftworks Selects Tripleseat for Its Sales & Event Management Needs —————— FOR IMMEDIATE RELEASE ——————- Janaury 5 2017  (Boston, MA) – Craftworks Restaurants and Breweries has subscribed to Tripleseat Software for better management of their events business at 60+ restaurants across the country. After trying a different event web application, Craftworks made the change to… Read More

The Holiday parties may be over, but that does not mean that your event business needs to slow down. Email marketing can be a great way for restaurants to drum up repeat business. Sending out emails to diners about private dining events, or banquets held at a hotel for VIPs, can be a wonderful way… Read More

Events, Banquets, Meetings, Private Dining, Group Dining are back baby! Below are trends we think are going to be big for restaurants, hotels and unique venues. Continued Groth for the Event Business Booking pace is already ahead of last year and up noticeably for the beginning of the year, emphasizing the importance of solid relationships… Read More

The average price charge for an event in a restaurant, hotel or unique venue for 2016 increased by 35% over 2015 prices. This is the third year in a row that the average event price has increased and 2016 increases have been the largest ever.  In 2008 at the lowest point for prices for events… Read More

Just in time for the Holiday rush we have released bumper times to events. Now, you can block out time for set-up and tear down of an event. With this new feature you can prevent having events going back to back without any time to reset the room. To add a set up and/or tear… Read More

Do you want Tripleseat on your phone with a simple click? Of course you do. With the new design roll out we have made Tripleseat mobile friendly. What that means is that anything you can do on your desktop or laptop browser you can do on your phone. Yup, thats right, ALL of Tripleseat is available… Read More

The Holiday Season Starts Now!

  • September 27th, 2016
  • Author: Jono
  • Misc

It is hard to believe but if you have not started to plan and market your event space for the upcoming holiday season you are behind. Yup, I know, it is 80 degrees out and sunny but you have to be play to win if you are going to be successful this holiday season. I… Read More

Members of the Tripleseat team traveled to Minneapolis last week to visit customers and get together for drinks at the beautiful 4 Bells restaurant. We had a blast getting to know our users from the Twin Cities over cocktails like their signature Frozen Negroni and delicious sliders. This event is part of an ongoing series of “Party… Read More

Since its opening in 2010, The Cosmopolitan  has set the new standard for cool on the Las Vegas Strip. They house some of the best restaurants and nightlife and have recently adopted Tripleseat to manage the multitudes of events that they host. Julia Brooker, a member of the Events Department, answered some questions about life before and… Read More

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