Tripleseat is a web-based lead and event management solution that increases both sales and revenue for the restaurant private dining business. Tripleseat is the more profitable way for restaurants to capture and manage leads, bookings, events, contacts and marketing.
More than 90% of potential customers visit a restaurant Web site before making a decision – often outside normal operating hours. With Tripleseat’s online booking capabilities, you’re able to capture every inquiry, making it easier to convert visitors from browser to buyer to increase sales and reduce the cost of each lead. In fact, the Cornell University School of Hospitality Administration found that more than half the restaurants using an online booking solution reported increased sales as a result.
The phone is ringing, your next appointment arrives in two minutes and you have an event starting in a couple of hours. Tripleseat’s Customer Relationship Manager provides you with the details you need – right now – so you have the information you need to close the deal and create a flawless event.
The restaurant private dining business is hectic – requiring you to manage the day- to-day business, book events and identify ongoing opportunities for continued revenues and growth. You need more than the current paper-based, spreadsheet and e-mail system where too much time is spent searching for scattered information, increasing the likelihood that valuable leads – and details – will be lost. We understand.
The current event management process is a fractured, paper based, disorganized mess that results in poor customer service and lost revenue. The address book and paper filing system doesn’t do enough. Standard CRM (Customer Relationship Management) software and Hotel (SFA) Sales Force Automation tries to do too much.Creating a banquet event order (BEO) is difficult at best. With Tripleseat’s banquet event order, you’re able to get everything right for your guest and the chef – eliminating the chance of errors and reduce what once took hours to just minutes.
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