An Empty Private Dining Room Is Full of Potential!

Tripleseat is a web-based lead and event management solution that increases both sales and revenue for the restaurant private dining business. Tripleseat is the more profitable way for restaurants to capture and manage leads, bookings, events, contacts and marketing.

  • Increase Revenue by Capturing and Booking All Private Dining Inquiries
  • Improve Customer Service and Communication
  • Save Time, Work Smarter and Faster

Watch a brief demo of Tripleseat in action.

Private Dining 2.0

Convert leads directly from your Web site to bookings with one click of the mouse.No more cutting and pasting information from e-mails or transcribing notes. Have a complete history of all your leads, accounts and contacts.
Maintain a graphic calendar of all of your restaurant’s private dining events. Even manage and book all of your events across multiple restaurants, enabling you to cross-sell locations to capture more business.
With Tripleseat’s online booking capabilities, you’re able to capture every inquiry, making it easier to convert visitors from browser to buyer to increase sales and reduce the cost of each lead.

Make your website your #1 sales person

More than 90% of potential customers visit a restaurant Web site before making a decision – often outside normal operating hours. With Tripleseat’s online booking capabilities, you’re able to capture every inquiry, making it easier to convert visitors from browser to buyer to increase sales and reduce the cost of each lead. In fact, the Cornell University School of Hospitality Administration found that more than half the restaurants using an online booking solution reported increased sales as a result.

Every important detail in one place

The phone is ringing, your next appointment arrives in two minutes and you have an event starting in a couple of hours. Tripleseat’s Customer Relationship Manager provides you with the details you need – right now – so you have the information you need to close the deal and create a flawless event.

Manage your bookings

The restaurant private dining business is hectic – requiring you to manage the day- to-day business, book events and identify ongoing opportunities for continued revenues and growth. You need more than the current paper-based, spreadsheet and e-mail system where too much time is spent searching for scattered information, increasing the likelihood that valuable leads – and details – will be lost. We understand.

Stop the paper mess

The current event management process is a fractured, paper based, disorganized mess that results in poor customer service and lost revenue. The address book and paper filing system doesn’t do enough. Standard CRM (Customer Relationship Management) software and Hotel (SFA) Sales Force Automation tries to do too much.Creating a banquet event order (BEO) is difficult at best. With Tripleseat’s banquet event order, you’re able to get everything right for your guest and the chef – eliminating the chance of errors and reduce what once took hours to just minutes.

Want more information? Download our presentation and brochure

Tripleseat is so much easier and more user friendly than any other catering booking programs we have attempted to use. I am computer illiterate, and I find it very easy to use. It is also a big time saver when booking and planning events. We love it! – Upstream Brewery

Tripleseat answers our practical needs, and it allows us the intuitive system for little cost. It is web-based, which is huge — 5 or 6 different people are utilizing it in different locations. We can instantly tap into Tripleseat from wherever we are. It’s intuitive and exactly the right fit.
- 606 Congress Restaurant

Tripleseat has helped me organize my event planning business in ways that I never imagined. Keeping track of multiple venues and events is easier than ever, and the staff of Tripleseat is always there to answer any questions I may have. – Carolina Events

Tripleseat saves us time and money and has made us more efficient. As a result we have increased our private dining revenues upwards of 5%. Tripleseat is helping us keep more organized, everything is at our fingertips we no longer are losing or looking for important details. Our previous paper system was just ugly and inefficient.
-Russ Redsky Restaurant and Bar

Tripleseat has been a tremendous asset to our event planning strategies. This program enables us to stay in contact with each other and our clients from anywhere which saves us time and increases revenue!
-Amy K. Kascavitch, Chiara Bistro