Track your Leads, Contacts, & Banquet Events with Tripleseat

Tripleseat is for Restaurants, Hotels and Unique Venues who do catering on or off property, Tripleseat is a Sales and Event Management web application that increases sales and streamlines the planning process. Unlike paper or expensive software programs Tripleseat is intuitive and can be accessed from anywhere.

The Tripleseat solution replaces pen-and-paper for managing group and banquet business. With Tripleseat you can streamline the process of capturing leads and managing events large or small, while allowing you to build a robust group database for superior guest service and targeted outbound marketing.

The results are increased revenue, improved occupancy,and time savings.

  • Book More Business Faster by Capturing Group Inquiries with Tripleseat's SmartLead
  • Improve Customer Service and Communication
  • Cross Sell and Book Multiple Venues From Anywhere
  • Increase Productivity
  • Save time

Tripleseat with SmartSuite offers Catering Sales Managers the first web based sales and function room management solution for the Hospitality Industry.

Watch a brief demo of Tripleseat in action.

Group Sales 2.0

BOOK MORE GROUP BUSINESS

Convert leads directly from your Web site to bookings with one click of the mouse.No more cutting and pasting information from e-mails or transcribing notes. Have a complete history of all your leads, accounts and contacts.

CROSS SELL MULTIPLE VENUES

Maintain a graphic calendar of all of your venues group events. Even manage and book all of your events across multiple properties, enabling you to cross-sell locations to capture more business.

CAPTURE EVERY LEAD

With Tripleseat’s SmartLead, you’re able to capture every inquiry from your website, making it easier to convert visitors from browser to buyer to increase sales and reduce marketing costs.

Save Time and Your Sanity

The Hospitality Industries group business is a fractured, disorganized mess that results in poor customer service & lost revenue. Paper and pen doesn’t do enough and standard Customer Relationship Management (CRM) software solutions try to do too much.

The Tripleseat Answer

Now restaurants, hotels, country clubs and unique venues have access to a complete sales and event solution that works the way they do. With Tripleseat users can access a centralized web based CRM solution coupled with a lead and event management automation tool that simplifies the event planning process and improves customer service and revenue.

Restaurants across the U.S. like Davios in Boston MA.to B.Smith’s in Washington DC to Epic Roast House in San Francisco CA. are reaping the benefits of centralizing and organizing their Group Dining business.

Increase Revenue & Capture More Business with Tripleseat’s SmartLead

Smartlead is a web-based inquiry service that distributes and manages leads from multiple web channels. SmartLead integrates easily with any restaurant’s website or social media sites like Facebook and Twiitter to capture inquiries sent by prospects and provides a suite of online tools to more quickly assign, respond to and book these leads

Book More. Period.

Instantly confirm space, dates, and menus. Your customers won't be contacting the competition, while waiting for your sales staff to research their request. Tripleseat lets you pinpoint active accounts to provide uninterrupted customer service and provides instant customer information, access to past account history, and more.

Want more information? Download our presentation and brochure

Tripleseat is so much easier and more user friendly than any other catering booking programs we have attempted to use. I am computer illiterate, and I find it very easy to use. It is also a big time saver when booking and planning events. We love it! – Upstream Brewery

Since installing Tripleseat and SmartLead, we have seen the number of leads captured double in the first month and the amount of time it takes us to book, plan, and execute on our events has been reduced to minutes. Now, I am able to spend more time focused on servicing our customers and generating new business. I could not imagine doing my job without Tripleseat!!".
- B-Smith DCt

We wish we found Tripleseat earlier. – Davios Northern Italian Steak House

Tripleseat saves us time and money and has made us more efficient. As a result we have increased our private dining revenues. Tripleseat is helping us keep more organized, everything is at our fingertips we no longer are losing or looking for important details. Our previous paper system was just ugly and inefficient.
-Russ Redsky Restaurant and Bar

Tripleseat saved our month!
-Eleanor, West on Center