Features and Updates, Partners and Integrations, Tripleseat News

Tripleseat and Tock Partner to Provide Enhanced Hospitality Tools for Private Event Managers

Tripleseat, the leading web-based event sales and management platform, and Tock, the most innovative global reservations platform for restaurants, wineries, and events, today announced the integration of their reservation and private event management systems. The integration will enable common customers to collect private event leads directly from Tock and seamlessly transfer those leads onto Tripleseat’s platform, significantly reducing response times, improving conversion rates, and increasing revenue while also streamlining communication.

Tripleseat works with 55,000 event sales managers in over 5,000 restaurants, hotels, and unique venues across the nation. An easy-to-use application set out to streamline the planning process from start to a guaranteed successful finish, Tripleseat has helped venues book over 5.8 million events worth more than $6 billion in revenue and increase their event sales by over 50 percent.

Tock currently powers reservation, table management, CRM, and marketing integrations for restaurants, ranging from neighborhood pizzerias to Michelin-starred destinations in 26 countries across 100+ cities, as well as hundreds of wineries, pop-ups, and event-based businesses. Through this integration, Tripleseat customers will be able to receive private dining requests directly through Tock’s integrated private dining request form, listed on each restaurant and winery’s booking page. Tock customers can expect to benefit from Tripleseat’s automated event planning software which syncs information across all management teams in real time, reducing costly manual work and streamlining all communications.

“What we have here are two brands coming together at the request of our amazing customers,” said Jonathan Morse, CEO of Tripleseat. “At Tripleseat, we’re constantly trying to find ways to make our customers’ lives easier and looking for the best partners along the way. Not only is Tock’s platform is highly scalable, hardware agnostic, and fully cloud-based, but the team holds the same principles as Tripleseat.”

“At Tock, we spend every day dreaming up and building tools to help restaurants, wineries, and events to run better businesses.” said Nick Kokonas, CEO of Tock. “We’re excited about this integration with Tripleseat because of how seamlessly it will help our customers increase their events and private dining bookings while also improving hospitality.”

For more information on this integration, visit http://info.tripleseat.com/tock.

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