Day 754 of the shutdown … at least it feels like it is. Luckily, there is some hope on the horizon. As of today, 29 states have allowed restaurants to reopen for dine-in service of some kind, or intend to do so soon. But with this return to a bit of normalcy comes a lot of changes, and, of course, risks. What will the industry look like in our new normal? Here are five articles that may shed a little light on this topic.


Could socially-distanced pop-up events be part of our new norm?

Photo credit: Maya Myers Photography

Looking at the increasingly popular fad of birthday car parades, Alexandra Rembac, principal and creative director for Sterling Engagements, decided that she would take from this trend and create a socially-distanced pop-up event experience. So far they’ve done a front yard graduation event, as well as a prom picture event where high school students could get dressed up and have their photo taken with a prom-themed background. Read more about Rembac’s vision of events in our new normal in this article from BizBash.


What to ask before jumping back in

As June approaches, many restaurants are working to rehire their staff. The Paycheck Protection Plan, although helpful in many ways, has complicated the rehiring process. Employees are in a rarely seen position of power when it comes to being rehired. The PPP is set up as a loan, and to see their loans fully forgiven, employers must rehire their staff, or the equivalent positions, with pay that is equal or no less than a 25 percent pay cut from their pre-pandemic salary by the end of June. But before employees jump back into working at a restaurant, it’s important for them to understand the choices they have, and to get answers that make them feel comfortable enough to return to work. Eater explained some of these questions and why they are significant in their recent article, Six Questions Restaurant Workers Should Ask Their Employers Before Returning to Work.


Useful guide for event professionals and event venues

As the country begins to allow small gatherings and events, it’s important to understand how you can ensure you’re hosting them in the safest manner possible. This is where the Event Safety Alliance comes in. They released a downloadable, free reopening guide that addresses health and sanitary issues that event professionals and venues will need to consider in order to keep their staff and their patrons safe. You can download your own guide here.


Pivoting for the pandemic

Tripleseat partner Tock has revamped its business to serve the needs of restaurants during the pandemic. For those of you who don’t know, Tock is a reservation software that allows restaurants to charge a deposit for each reservation, in the hopes that doing so will lower the number of no shows. Obviously, since the beginning of the pandemic, reservations have been unnecessary considering dining rooms are closed. In March, Tock switched gears and launched Tock To Go, a service that allows restaurants to offer takeout and delivery services. To read more about Tock To Go and its success, check out this article from AmericanInno.


Welcome to our VERY safe restaurant!

The reality of this satire article from GrubStreet made me laugh and cry at the same time. I debated whether or not to share it considering it’s both a harsh exaggeration of our current situation and an alarmingly real depiction of our near future. But overall it’s just too good not to share. It’s so ridiculous yet real that in the end you just have to laugh. Enjoy!


More resources

The whole hospitality industry is in a tough time right now, but we are coming together to support one another until the storm passes. As people hunker down in their homes for the next indefinite period of time, look at these ideas for inspiration to bring joy to your loyal customers and provide work for your employees. To stay up to date on our latest recommendations for event professionals during this time, click here for our latest blog posts.



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