How many hoops do you make your prospects jump thru to book an event? After all the negotiations, site reviews and food tasting your prospect is now ready to book with you, but your procedures for booking may cause them to have second thoughts. It is common for venues like restaurants and hotels to […]
Keep ReadingIn the history of event management there’s the dichotomy of sales and service. If your organization has the same team of people doing both you’re in luck. But if the people making the promises are selling a certain experience or product that the service team will struggle to deliver on, you may have a gap […]
Keep ReadingThe Nantucket Wine Festival attracts an elite crowd of food and wine lovers from around the world.
Keep ReadingFast on the heels of our recent release of the Guest Portal in February we have just released and rolled out Attachements for Discussions. Attachments was one of our biggest requests and we have delivered! With this update you can attach any documents, like floor plans or menus or pictures to any Discussion in the Event […]
Keep ReadingWell, alright, alright, alright. We have released our new redesigned Customer Portal. What is the Customer Portal? Back in 2013 we released a way for your customers to see their Banquet Event Orders and Contracts online in a secure central area called the Customer Portal.(The Customer Portal is another first in a long line of […]
Keep ReadingMegan Gardner, Director of Events for Fine Entertainment in Las Vegas, was fast-tracked into the crazy arena of multiple large events. She found that Tripleseat helped her with this big undertaking in a more manageable way. Check out what she had to say in her own words. As a former Events Coordinator with little experience with a large […]
Keep Reading“God gave us two ears and one mouth, so we ought to listen twice as much as we speak.” Author: ~Irish Proverb~ The ability to listen is one of the most important skills a sales person can have. Without question listening is a skill and it needs to be practiced. As a former Event Sales Manager […]
Keep ReadingErica Albericci, Food and Beverage Coordinator and Private Dining at the Intercontinental San Francisco, shares her tips for successfully managing yourself while managing the busy world of restaurant events. Coffee–check! Water and lots of it–Check! A drawer full of snack bars–check! These are all items required needed to fuel my day as an event manager for […]
Keep ReadingIt is official. We are in our new office! Woohoo! Our official address is: Tripleseat Software 50 Beharrell Street Suite B Concord, MA. 01742 Way back in August 2015 we realized our current office was way too small for our growing company. I decided that I wanted an office that we can build from the […]
Keep ReadingThe weather is unpredictable. Tornadoes, hurricanes, super storms, and blizzards are common disruptions these days. When bad weather happens, the ability to continue working from the comfort of your own home can be a huge relief. Tripleseat allows our over 13,000 users to do just that. The East Coast is bracing for a winter storm this […]
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