Category: Social Hour

  • Social Hour: Creating Sales Opportunities By Leveraging Your Network

    When restaurants went into lockdown in Massachusetts, Columbus Hospitality Group‘s Boston-based restaurants immediately went into action and switched to takeout and delivery. Lisa Flores, Director of Sales and Marketing, did everything from answering the phone to helping deliver meals and started working on a plan to generate revenue as events were put on hold. That […]

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  • Social Hour: Success Stories of Selling After Reopening

    The difficulty of doing business during a pandemic that requires social distancing and strict cleanliness standards has caused restaurants to change the way they approach everything, from daily service to private dining and events. This has resulted in an inspiring wave of creativity from restaurants across the country, including many Tripleseat customers. We invited event […]

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  • Social Hour: Event & Private Dining Menus for Reopening

    A lot of changes have been implemented since restaurants and venues have reopened in various phases after being on lockdown during the COVID-19 pandemic, mostly around safety, cleanliness, and social distancing to stop the spread of the disease. But when planning events, venues have to take those guidelines and make further tweaks to ensure their […]

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  • Social Hour: How States Are Handling the Reopening Phases

    As we have talked to event professionals across the country these past 12 weeks, we’ve gotten a first-hand look at how COVID has impacted the hospitality industry from lockdown to reopening. And while lockdown was a scary, frustrating, uncertain time, reopening is a great step in the right direction to recovery but it’s not perfect. […]

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  • Social Hour: Open Forum on Reopening and Marketing Strategies

    If you’re an event manager, these last few weeks have been a little chaotic with the rules and guidelines for reopening changing constantly. But you can handle it — event professionals are used to controlling the chaos and making things work. During our 10th Social Hour virtual roundtable, event professionals who have a range of […]

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  • Social Hour: Open Forum on Reopening Part 3

    Across the United States, the restaurant industry is implementing new safety guidelines for staff and customers, rearranging their spaces to be more socially distant, and rethinking their operations to adapt to a post-lockdown world. The good news is that customers are all in. Event professionals that joined our weekly Social Hour virtual roundtable this week […]

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  • Social Hour: Open Forum on Reopening Part 2

    Now that restaurants have been open for a few weeks in parts of the United States, event professionals are learning that the only consistency they’re seeing between venues is — there is no consistency. Guidelines vary between states, cities, and the venues themselves, and customer preferences are all over the map. In some areas, customers […]

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  • Social Hour: Open Forum on Reopening

    Restaurants in 34 states are in various stages of reopening their dine-in service after lockdown due to the coronavirus, and they’re learning a lot as their cities and states relax lockdown restrictions on businesses. During this week’s Social Hour virtual roundtable, event managers in Tennesee and Texas shared their experiences and challenges with reopening, including […]

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