Category: Features and Updates

  • Preparing for the new

    The new Tripleseat website and upgrades are almost here. With this upgrade, you will now have complete control over the content and pictures of your Tripleseat listing (formerly You may be asking – What can I do to prepare for the upcoming release? Here are the top 5 items to have ready: Pictures – […]

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  • Tripleseat Upgrade: Tutorials, Better Activity History, Dashboard Booking Sorting and More!

    The details on the latest rollout: Customizable Booking Listing on Homepage Now you can change the default sorting direction and filter by an owner or manager on your Home tab’s “Bookings occurring this week” list. Fancy, Yet Educational Tutorials Our marketing master Dusty has created a number of support and introductory tutorials to help everyone […]

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  • What's Happening at Tripleseat

    As I look out the window of our HQ in Boston and still see 15 feet of snow (not really but feels like it), I realized that it has been some time since I updated everyone on what’s going on at Tripleseat. It’s now March, and since the beginning of the year we have surpassed […]

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  • Tripleseat Upgrade: Enhanced User Roles, Bookings/Leads Tabs, Lead Forms, and more

    Tripleseat upgrade time! Here are the highlights: Improved User Roles We’ve made several adjustments to the User Roles system that was released last month. First off, we have added a role called Customer Admin which is the most privileged role you can assign. Customer Admins can access everything in Tripleseat: site settings, bookings, accounts, contacts, […]

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  • Tripleseat Upgrade: User Roles and Permissions

    It’s that time again – time for a big ol’ update to Tripleseat. This time around, we took a few weeks to build out a more complex user permissions and roles system. Previously, Tripleseat didn’t have much in the way of locking down sections of the site on a user by user basis; however, now […]

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  • New feature on – Product Tour

    Recently we added a new feature to the website – the Product Tour. This slideshow of screenshots, walks you through the major features of the Tripleseat application, and describes in plain English just what the software does, and how it can benefit your private dining, banquet and catering business. Booking Calendar – Schedule, maintain and manage […]

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  • Tripleseat Upgrade: Assign Bookings to Multiple Rooms

    A surprise update notice: we just added in the ability to assign bookings to multiple rooms. As you would likely expect  – if a booking is assigned to multiple rooms, you will see conflict message if you try to assign another booking to the same time period in any of the same rooms. Additionally, a […]

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  • Tripleseat Upgrade: Enhanced Merging for Accounts, Contacts, and Leads, Internal Lead Creation, New Support Site, and more

    Wham, Bam, thank you Ma’am! Today we released another set of fixes, improvements, and a few new features. Details as follow: Merging for Accounts and Contacts – integrates with existing Lead Conversion process First up, we’ve added in the ability to merge accounts with other accounts and contacts with other contacts on the same account. […]

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