Category: Features and Updates

• The Key Performance Indicators You Need to Have a Successful Hospitality Sales Organization

  Published by Jonathan Morse August 23, 2018

  Let’s talk about sales, more specifically sales reports to manage both sales and the sales team. In hotels and restaurants, it is so important to know your numbers. Without well-defined KPIs (Key Performance Indicators), you can not make the necessary adjustments and tweaks to make your business successful. Every restaurant and hotel sales organization has […]

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• Just Released: Business Intelligence Features for Event Sales and Leads

  Published by Jonathan Morse August 13, 2018

  Here comes another update to Tripleseat! This update is what we call a major update and this particular update is really exciting because for over a year now we have been building our own business intelligence platform called Tripleseat Business Intelligence. This first rollout of business intelligence features includes four dashboards related to sales and […]

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• Why Are So Many People Switching to Tripleseat?

  Published by Jonathan Morse July 31, 2018

  Over the last few years, Tripleseat has seen nonstop growth. More than 600 plus restaurants, hotels, and unique venues switch from other event software companies to Tripleseat to help them streamline the event planning process and increase sales. During the first half of 2018 alone, 150 venues have made the change! We were curious as to why […]

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• New Tripleseat Updates and New Hotel Features Too!

  Published by Jonathan Morse July 25, 2018

  Who doesn’t love updates? It’s like Christmas in July! Check out our little gift to you this month: new features and integrations. Before we get into the details, you will notice that some of the updates are specifically for our hotel customers. For those who are not familiar with how hotels book group business, their […]

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• 5 Ways to Improve Your Guest’s Event Booking Experience

  Published by Lauren Wells July 3, 2018

  It’s no secret that Tripleseat makes booking events easy and efficient for event managers, but have you ever thought about how your guests are benefiting from Tripleseat? It’s important to step back and look at the booking process from the guest’s point of view so you can identify any points in your process that may […]

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• Beyond Basics: The Settings Page

  Published by Lauren Wells May 24, 2018

  Tripleseat admins have the access to a number of tools and features to help set their events team up for success on the settings page. We want our customers to get the most out of these options, and so we recently presented this Beyond Basics: The Settings Page webinar to help you sharpen your admin skills, and fully […]

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• 10 Answers to Your Questions on Tripleseat for Hotels

  Published by Jonathan Morse May 14, 2018

  Tripleseat recently introduced features specifically for hotels that have group meetings and events. As with anything that is as awesome as Tripleseat, competitors may try to scare people away by inserting fear, uncertainty or doubt about Tripleseat. Tripleseat has been around since 2008, and we’ve had the pleasure to count more than 45,000 event managers, […]

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• 13 Tripleseat Updates We Know You’ll Love

  Published by Jonathan Morse April 26, 2018

  We’re excited to share our latest updates to help our customers at restaurants, hotels, and unique venues streamline the event planning process. We’ve taken suggestions from our Tripleseat customers and used the creativity of our development team to bring you 13 updates and features that we know you’ll love. 1. Email templates included in guest […]

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• Beyond Basics: Online Payments

  Published by Lauren Wells April 16, 2018

  Your clients want to handle their events online with ease and security. When you offer them online payments, it helps to streamline the event booking process for them and your team. During our recent Beyond Basics webinar, Account Manager Chris Pridemore and I discussed why event managers should consider using online payments and how to […]

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• Beyond Basics: Success with Tripleseat

  Published by Lauren Wells March 27, 2018

  As event managers, you know it’s important to streamline the event process within your organization, and you are probably using a lot of tools in Tripleseat to do this already. But have you ever thought about how important it is to manage the experience that your clients are having throughout the event planning process? You […]

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