Features and Updates, Partners and Integrations, Tips and Resources

Boost Your Events Business with Tripleseat Plus These Partners

Event management is not something that one person does by themselves. It takes a team effort. At Tripleseat, we know that your events business needs more than just our software. You need a team of tools to help with all of the pieces that come with managing events and running a business.

We know that Tripleseat is the center of your universe, but we recognize that there are aspects to your business and everyday tasks outside of the scope of our software. Therefore, we continue to integrate and partner with the best tools out there to enhance your universe and make your job more cohesive. And that’s why we partner with the best companies to give you the ability to operate seamlessly within Tripleseat to access your most-used daily tools without leaving our site. If you haven’t yet connected your Tripleseat account with our partners and integrations, here’s a look at what’s available:

Reservations

SevenRooms is an all-in-one reservation, seating, and guest management platform. Our partnership with SevenRooms enables restaurant front of house staff and event managers to seamlessly share reservation information and event details, helping to maximize space in the restaurant, and drive faster, more efficient sales to increase revenue. Reach out to our support team to sync your SevenRooms account and Tripleseat.

Tock is a reservation, table, and event management system used by restaurants, wineries, and pop-ups around the world. Tripleseat’s integration with Tock enables common customers to collect private event leads directly from Tock and seamlessly transfer those leads onto Tripleseat’s platform, significantly reducing response times, improving conversion rates, and increasing revenue while also streamlining communication. Contact Tripleseat’s support team to connect your Tock account with your Tripleseat account.

Credit cards

Tripleseat customers have two options for credit card partners: cardconnect and Stripe. ACH payments are available through both of these merchant partners, and they charge less for ACH payments — visit our website on payment solutions for a full list of rates. The integration between these processors and your Tripleseat account enables your guests to quickly, easily, and securely make payments or store credit cards for future authorization.

Calendars

We know you can’t live without your Tripleseat events calendar, and that’s why we’ve integrated with two partners to make your event bookings even more accessible. Sync your Tripleseat account with Google Calendar or Microsoft Outlook so your entire schedule is combined in one calendar that you can view on any computer or mobile device.

Customer engagement

Make sure your venue is top of mind for your customers by engaging them and growing your relationship with them. Our partner OpenCity is a virtual assistant software that automatically responds to customer questions 24 hours a day, seven days a week.

Display systems

Digital signage has become a must-have amenity for event venues, so we’ve partnered with Four Winds Interactive and Morrow Technologies Corporation. Four Winds Interactive provides hospitality venues with hardware, professional services, and a platform with a suite of digital signage software. Morrow Technologies Corporation‘s JANUS Displays digital signage product line offers customers the ability to strengthen communication and engagement with guests and visitors via animated, interactive displays.

Floor plans

Seating arrangements and floor plans are an important part of planning any event, and so we work with two companies to help event professionals incorporate those details into their Tripleseat event management. AllSeated‘s platform includes tools such as managed guest lists, 3D floorplans to-scale, 360 Realplans-3D, virtual reality walk-throughs, seating charts, timelines, mobile check-in and more. Social Tables users can add customized online floor plans and seating charts to their Tripleseat bookings through the Social Tables suite of products. Connect with our support team to link your Tripleseat account with these floor plan tools.

Marketing

When you combine the power of digital marketing with Tripleseat, you can expand your reach and grow your events business. Start with our listings service partnerships. Bizly is a next-generation platform for booking and managing small meetings. Bizly drives more leads to Tripleseat customers by adding them to their listing service, which is used by event planners to book private dining venues. OpenTable Private Dining takes the hassle out of prospects finding the perfect place for your next holiday party or group dining event with their Private Dining pages. List your venue with Open Table Private Dining to be found easily in the listings and in Google searches. TripAdvisor ads and premium plans for restaurants allow you to add powerful new features to your page that showcase your restaurant at its very best. TripAdvisor Premium for Restaurants members also receive exclusive data that help you find out how your listing is doing and make actionable decisions for your business.

We’ve also partnered with Made Symple, a digital strategy studio that works with venues on their marketing efforts. Made Symple Agency Services help the top hospitality companies across the country grow their digital footprint. Made Symple Product Studio designs and develops software that helps people and businesses operate, analyze, and connect.

If your venue has a Facebook business page, you can add our Tripleseat app to it as a convenient way for users to easily submit a lead inquiry without leaving Facebook. Follow these instructions to sync your Facebook page and Tripleseat lead features.

There are a lot of email service providers available for businesses to connect with customers and prospects. Our partnerships with Constant Contact, Fishbowl, and Mailchimp allow your restaurant, hotel, or unique venue to access and add to your email and Tripleseat contact database so you can easily contact your list with email marketing messages that promote your events business. Our email marketing partners go above and beyond to help restaurants succeed — watch this webinar we did with Constant Contact on how to create and send an email in just 15 minutes. Link your accounts in Tripleseat by going to the Settings link in the left-hand menu, scrolling down to Resources, clicking Integrations, and following the instructions for the email service provider you use.

We have a partnership with Benbria Loop, a customer experience management platform that allows restaurants, hotels, and unique venues to collect feedback at any point within the customer journey, engage with them in real-time, and measure their experience by touchpoint. Loop includes a suite of channels including web, mobile, email, social media, and kiosks for collecting feedback and engaging with customers across any touchpoint and journey – before, during, or after an experience.

Point of sale and back office

Restaurant365 consolidates multiple technology solutions into a single cloud-based software and it integrates with Tripleseat. Mobile inventory, mobile stock counts, scheduling, recipe costing, manager log, and actual vs. theoretical reporting are included. We have a partnership with Toast — the platform that combines point of sale, front of house, back of hours, and guest-facing technology.

Hotel property management systems

Sales and event staff at hotels have a lot of private dining and events to manage, multiple private dining rooms, and guest rooms. Our integration with StayNTouch helps hotel employees keep on top of everything on the go. StayNTouch was created with mobility in mind and its property management features operate on tablets and smartphones.

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Use the best tools to create better events

Tripleseat already provides you with the top event management features to streamline event planning and sales. Take it to the next level by adding our reservations, credit card, hotel, calendar, floor plan, and marketing partnerships and integrations and get access to all of the features you need in one place: your Tripleseat account. We’re adding new partners all the time, so take a look at our partners and integrations marketplace page to access our current list.

If you’re a Tripleseat customer log in and get access to our features, partners, and integrations. If you’re not yet a Tripleseat customer, now is the time to get started with the best event management software in the industry! Schedule a demo at your convenience to take a closer look.

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