Author: Kevin Zink

  • Tripleseat Upgrade: User Roles and Permissions

    It’s that time again – time for a big ol’ update to Tripleseat. This time around, we took a few weeks to build out a more complex user permissions and roles system. Previously, Tripleseat didn’t have much in the way of locking down sections of the site on a user by user basis; however, now […]

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  • New feature on – Product Tour

    Recently we added a new feature to the website – the Product Tour. This slideshow of screenshots, walks you through the major features of the Tripleseat application, and describes in plain English just what the software does, and how it can benefit your private dining, banquet and catering business. Booking Calendar –¬†Schedule, maintain and manage […]

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  • Tripleseat Upgrade: Assign Bookings to Multiple Rooms

    A surprise update notice: we just added in the ability to assign bookings to multiple rooms. As you would likely expect¬† – if a booking is assigned to multiple rooms, you will see conflict message if you try to assign another booking to the same time period in any of the same rooms. Additionally, a […]

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  • Tripleseat Upgrade: Enhanced Merging for Accounts, Contacts, and Leads, Internal Lead Creation, New Support Site, and more

    Wham, Bam, thank you Ma’am! Today we released another set of fixes, improvements, and a few new features. Details as follow: Merging for Accounts and Contacts – integrates with existing Lead Conversion process First up, we’ve added in the ability to merge accounts with other accounts and contacts with other contacts on the same account. […]

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  • Popular cities on

    Yesterday we announced the launch of, our site to help event planners, corporate meeting planners, and people of all types find great venues for their events. While our data is not completely filled in yet, rest assured we’re working hard on the problem. We stand next to our goal of being “The most comprehensive […]

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  • Tripleseat Upgrade: Report on Bookings, Revenue, Accounts, Leads and More

    Rub-a-dub-dub, more updates in the tub! Today we released another highly requested feature: Reporting. Here’s the rundown… Reports Tab All of the new reports can be found under the Reports Tab. Upon clicking on the Reports Tab, you’ll be presented with 6 base reports: Bookings, Booking Financials, Accounts and Contacts, Highest Booking Contacts, Leads, and […]

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  • Tripleseat Upgrade: Booking Export Options, Merge Fields and More

    After last week’s big release of the new Calendar, we took some time this last week to address some frequent customer requests. Details as follows: Booking Export Options Now, when on the Bookings tab, when you use the Export to Excel button, you will be presented with a dialog box that gives you some options […]

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  • Tripleseat Update: A Better and More Customizable Event Calendar

    In our continuous effort to improve Tripleseat and make it easier, better, and more powerful for our customers, we just recently revamped the Calendar tab with a bunch of new enhancements and features. At first glance, you’ll notice we cleaned up the presentation of the Calendar a lot by tweaking fonts and by moving the […]

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  • Upgrade! – Notes and BEO Terms & Conditions

    Today we released a handful of new features for everyone to enjoy. First off, we’ve added the ability to add notes/comments to all Accounts, Contacts, Bookings, and BEOs. Notes are organized with the most recent note at the top of the list. Notes are only editable and deletable by the person who created the note […]

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