Features and Updates, Grow Your Revenue, Tips and Resources

5 Ways Tripleseat Helps Event Professionals Get More Leads Without Charging Fees

80% of restaurant operators told the National Restaurant Association that they believe technology provides a competitive advantage and they were planning to make technology investments in 2019.

Has your venue made an investment yet?

If new technology is still on your to do list for 2019, you should invest in a tool that helps you manage your events, save more time, and make more money, like Tripleseat. We’ve got five ways that Tripleseat helps you capture more leads and increase your event revenue. And Tripleseat does not charge fees for the leads you generate using our tools and features — the leads and the profit belong to you.

1. Lead form
Tripleseat users can get a lot of mileage out of the lead form that’s available in their account. The lead form is an easy way for prospective clients to inquire about your private event offerings. And — because the lead form is digital and always available — they can reach out any time of the day, any day of the week.

You can build multiple lead forms to allow your venue to reach as many prospects as possible on as many channels as possible. Consider creating lead forms for:

  • Your website
  • Email marketing
  • Social media — including Facebook, Instagram, LinkedIn, social media ads, and other tools
  • Search marketing ads on Google
  • Venue listings sites

In addition to creating lead forms for multiple tools, consider using them for specific marketing campaigns, such as:

  • Holidays
  • Weddings
  • Bachelor and bachelorette parties
  • Corporate events
  • Graduations
  • Seasonal event bookings

As you’re building these lead forms, create custom lead sources so you know which tool and which campaign they’re being applied to. Then, run a leads by source report to find out which marketing efforts have generated the most leads. This will save you time, as you learn which sources and campaigns are working and which are not, so you can focus on what’s actually earning more money for your business.

2. Tripleseat’s Facebook app
The Tripleseat Facebook app makes it easy to capture event leads directly from your venue’s Facebook page. When prospective customers click the Private Events link from the Facebook tabs below your business’ profile photo, your Tripleseat lead form appears in Facebook and all they have to do is fill it out and submit their request.

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3. VENUES by Tripleseat
The VENUES by Tripleseat site provides Tripleseat customers with organic and paid opportunities to drive more leads. VENUES is a listings site of restaurants, hotels, and venues for event planners or other potential clients who are searching for a venue that fits their event needs.

Every customer can create individual listings for locations managed by the Tripleseat platform. The listings include a link to the venue’s website, photos, a detailed description, information on each private dining space, and event amenities. VENUES users can create organic searches, save a list of venues they’re interested in, and contact those venues directly from their listings. Check out our tips to make your VENUES listing stand out.

In addition to the organic listing, Tripleseat customers can get directly in front of users with sponsored listings on VENUES by Tripleseat. Choose from two sponsored listings packages that prominently feature your venue on the site.

4. Venue Blog
Tripleseat customers also receive more visibility and more leads by being featured on the Venue Blog. Posts include general overviews of each venue, or roundup posts where several customers are listed around a theme such as National Lobster Day. Articles link to Tripleseat customers’ VENUES by Tripleseat listings, as well as the venue’s website, ensuring that prospective customers can learn more and contact your venue directly for a booking inquiry.

5. Integrations
With more than two dozen partnerships and counting, Tripleseat customers can use their Tripleseat features plus some of the best tools out there to increase leads, receive payments, access floor plans, create marketing campaigns, manage reservations, and more. Check out these integrations that will help your venue get more bookings.

  • Bizly — a trusted enterprise venue marketplace that makes it easy for corporate planners to book events at restaurants, hotels, and venues.
  • OpenCity — a virtual assistant that automatically responds to customer inquiries 24/7 and can share a direct link to your lead form.
  • OpenTable Private Dining — OpenTable Private Dining connects customers with your venue though their new private dining pages.
  • SevenRooms — this intuitive reservation, seating, and guest management platform can support direct reservations through multiple marketing channels.
  • Tock — this reservation and ticketed event management platform allows customers to book reservations and events directly from their listings site.
  • TripAdvisor — Tripleseat’s exclusive partnership with TripAdvisor provides customers the opportunity to promote your venue and grow your event bookings with TripAdvisor ads and premium listings.

Get ready to grow your leads and event revenue
If you’re a Tripleseat user, log in and start using our features to capture more event leads. Need help? Contact Tripleseat’s Support team by submitting a request online, sending an email, or calling our Help Desk at 978-716-2862 between 9 am and 5 pm EST Monday through Friday.

If you’re not a Tripleseat customer and you’re interested in learning more about Tripleseat’s features, schedule a demo at your convenience to take a closer look.

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