Everything you need, all in one place

Tripleseat gives you all the tools you need to capture leads and inquires from our Tripleseat venue directory, your own website or even Facebook. Manage all your Accounts, Contacts, and Bookings plus streamline the planning process with custom Banquet Event Orders, Contracts, Proposals, or Chef Sheets.

Capture Leads

Capture Leads from every possible source

Tripleseat enables venues to capture leads from your existing venue's website, Facebook, the Tripleseat Venue Directory, and even the telephone. With Tripleseat, your venues will never miss or lose a lead again.

Capture leads from Facebook

With the Tripleseat Facebook app, venues can add a lead inquiry landing page directly to their Facebook page. Why make interested parties leave your Facebook page to inquire about an event space? Using Tripleseat, prospects can request more information directly from your Facebook page.

Convert leads to bookings

All captured leads from any source automatically go directly into Tripleseat. No more cutting and pasting inquiries from emails. Once in Tripleseat, you can convert a lead to a Booking in a single click. Report on all your leads and discover your conversion rate to new business.

Create tasks to follow up on leads

Need to make notes on a lead? No problem. With Tripleseat, you can make notes, create follow up tasks, and share leads with co-workers. Convert a lead into a Booking with a single click.

Find your best lead sources

Use Tripleseat reports to identify your best lead source. Discover what your conversion rate per source and how many leads you receive by day, week, or month. With Tripleseat reports, you can make the most of all your marketing efforts.

Manage Bookings

Have all event details in one place

Bookings store all of the details about an event in one, central location. Keep track of who requested the event and what time and location they desired. Also track documents, notes and tasks associated with your bookings as well.

Bookings Calendar

The Booking Calendar shows all your events from one venue or hundreds. The online Calendar can be viewed by status, room, or venue to quickly ensure you know what space is taken and what rooms are available. The Calendar can be synched with Microsoft Outlook, Google Calendar, or Apple iCal.

Booking details

In a single view, see all of a Booking's details. With custom fields, add even more details that are unique to your business. Share the booking with clients or staff and because Tripleseat is web based there is no hardware or software needed to view the Booking, just a web browser.

Booking documents

Create any documents you need, quickly and easily. In a few clicks of the mouse, create Banquet Event Orders (BEO's), Contracts, Proposals, Chef Sheets, and Invoices.

Create Documents

Generate Docs

Tripleseat’s custom documents can be outfitted to match your existing documents. Need a different looking BEO for the kitchen? Tripleseat can do that. Want your contract to have your logo at the top? Not a problem!

All in one place

Every Document you make stays with the Booking that it is related to. No longer will you have to search through endless files or long email strings just to find the document. All documents can be shared and viewed online by your staff or clients.

Dynamic Menus

Quickly and easily add any menu item you want to a Banquet Event Order or Document. Simply select the Tripleseat picklist item in the document and your menu’s will appear. Choose one item or hundreds. Select a package or customize a package - it is easy, efficient, and fast.

Share menus online

Share any document you create with your client online. Gone are the days of cutting and pasting documents and then faxing or even emailing it to your client. When you make a change to the document, the client can view the change in real time. If you want to go old school, you still have the option of turning any document into a PDF.

Get Paid Faster

Collect Payments Online

With Tripleseat Online Payments, charge and collect Credit Card payments from your customers quickly and easily electronically. You will be notified the instant a payment is received. All payment information is automatically displayed alongside your other event information in Tripleseat.

Collect Payment Directly from an Event Order

Tripleseat enables your customers to pay for multiple deposits, or even the whole event, online - directly from your Banquet Event Orders, Contracts or other Documents created in Tripleseat.

Secure and PCI Compliant Payment Portal

Your customers have access to a secure and PCI Compliant payment portal where they can enter their Credit Card Information away from prying eyes. Rest easy knowing that your customer's Credit Card information is safe.

Track and Report on all Credit Card Payments

Track all payments directly in Tripleseat from the Booking screen or your Documents. Tripleseat also provides in-depth and detailed reporting for Accountants, CFO’s and Controllers.

Manage Contacts

Manage all your Contacts in Tripleseat

Quickly and easily find all your venues' contacts. See who, what, where and when of every person in your database. You will be able to see what they booked, when they booked it, and all the communication between the contact and your venue.

Create your own Customer Relationship Management

Tripleseat provides you with your own CRM system where you can organize and manage your the venues' contacts in one central database, which is accessible online for everyone with permission. Share contacts across multiple venues and get a complete picture of every guest.

Marketing to Contacts is Easy

With Tripleseat reports, you can quickly and easily create and download a contact report. Use the data for direct mail or email marketing. Identify who books the most with your venue or spends the most per month or year. Using Tripleseat's CRM for marketing is that easy.

Detailed Reporting

Customize reports to meet your needs

Tripleseat provides customizable reporting on every aspect of the event business. Create and save reports on upcoming events, financial reports, lead reports, payment reports, and pace reports.

View Reports Anytime

Once a report is created, it can be saved and viewed online by anyone in your organization with anyone proper access. Want to export it to Microsoft Excel? No problem. Simply click export to Excel and the report will automatically download for you.

Customize Your Report

Not all reports are created equal. With Tripleseat, users can customize reports to suit their needs. Add any field, even custom fields, to any report. Choose any date range: past, present or future and decide how you want the data to look. Once you have the report the way you want it, save it to your favorites for future reference.

Integrations

Integrate Tripleseat with Marketing Solutions and Calendars

Tripleseat integrates with several leading marketing solutions like Constant Contact for email marketing and Fishbowl.com for general marketing. Tripleseat can also sync your booking calendar with Microsoft Outlook, Google and Apple iCal.

Access Anywhere

Works in all major browsers

We utilized the latest in standard web technology to build Tripleseat. As a result, it works across all major browsers and operating systems. Whether you use a PC or a Mac, or Internet Explorer or Firefox, Tripleseat will work for you.

Experience Tripleseat