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Tripleseat Customer Spotlight-Fleetwood's on Front Street

fleetwood

Tripleseat has well over 8,000 Event Managers, Chefs, Owners and Floor Manager that uses Tripleseat everyday to help them book and plan special events. We went out and asked our users how life was before Tripleseat and how it has changed since. First up is Bobbilyn Jones, an Event Manager for the beautiful Fleetwood’s on Front Street in Lahaina Hawaii. 

Tell us about Fleetwood’s on Front Street?

Fleetwood’s On Front St. is a multi-level venue in the heart of Lahaina, Maui, Hawaii which will accommodate up to 400 guests. Our Main Dining and Bar Level features Mick Fleetwood memorabilia and is graced with warmth and charm, just like our beloved owner. We also have Lahaina’s only rooftop lounge overlooking the beautiful Pacific Ocean and the majestic West Maui Mountains. Our Venue is the ideal location for your Corporate Program, Wedding Ceremony, Reception, Post Wedding Brunch or Welcome Party.  The rich ambiance and impressive decor at Fleetwood’s On Front St. coupled with our Chef-inspired menus will provide you with memories for a lifetime. Or we can create a fabulous dining experience at an offsite location by allowing our culinary team led by Executive Chef Eric Morrissette cater your special celebration.

What was life like before Tripleseat?

Before Tripleseat life was filled with a million and a half word documents and excel spreadsheets

How has Tripleseat made your job better, be specific?

Tripleseat allows me to focus completely on what is most important in event management, the client, instead of paperwork!  It allows for time to be creative and do better.

Has Tripleseat helped you increase your sales? By how much?

I’ve worked with Tripleseat at a number of venues like Old Ebbitt Grill in Washington, DC,City Winery in New York and sales increased with the use of Tripleseat on average by 30% per year.

What would you do if Tripleseat was taken away from you?

Tackle the person who took it away and make them give it back.

How many events do you do in a month?  

Up to 30 a month.

How long did it take you to do a BEO before Tripleseat? And now how long does it take you with Tripleseat long?  

Before Tripleseat it used to take hours before now with Tripleseat is only takes minutes.

What do you do with the time you save by using Tripleseat?  

Book more events.  Be more creative.  Take advantage of the time to do sales outreach.  Better our event management.  Pay more attention to the client.  I work at Fleetwood’s on Front St. in Lahaina, HI so I go to the beach too.

Any other thoughts about Tripleseat?  

It’s an amazing program.  Perfect for event management.  

Bobbilyn Jones

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