Category: Company Culture

  • Tripleseat Support Is The Best

    Everyone at Tripleseat takes the support of our customers very very very seriously. End of story. Period. According to Zendesk, one of the largest online customer support platform, Tripleseat’s first reply time to support tickets is 15 hours(!) shorter than our industry average. This is better than 95% of all of the Zendesk customers.  Our first response […]

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  • Party People Heads to NYC for Happy Hour

    Our own Brian Neste (Product and Customer Relations Guru), Caroline Wise (Support and Account Manager Superstar), Marcus Craigwell (Inside Sales  and Ambassador of Fun), Ben Faden (Sales Director Extraordinaire), and me, Latha Youngren (Director of All Things Marketing) hosted happy hour drinks for Tripleseat Customers and Party People at the amazing Zuma NYC on September 22, […]

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  • Event Planning Sucks Less with Tripleseat

    Who doesn’t love a party? Good food, fun drinks and friends. Even off site meetings can be fun. When you go to a good event or banquet you know it. You can tell that the host paid attention to the details and the restaurant or event venue executed well. What most people don’t realize is […]

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  • Happy 4th of July weekend

    Happy 4th of July weekend from all of us here at Tripleseat! First off, we hope you have a great time whatever it is you decide to do this holiday weekend. We here at Tripleseat are truly proud to be Americans! Second, we wanted to compile a list of some of the great American traditions […]

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  • Team Tripleseat in NYC

    Every couple of months, the Tripleseat team takes a trip somewhere to meet with current clients and new prospects. This time around, the east coast team of Jono, Brian, Ben & Latha met up in New York City to strategize a bit and gather input from our customers. Here’s a picture of one of the […]

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  • Revenge of the Marketern…or something.

    Hello there, My name is Alex Knust. I’m the Marketern (or marketing intern) here at Tripleseat. I joined the crew here in Omaha just last month and have had a great start! It’s been great getting to know everyone in the office and I’ve really appreciated the way Dusty, Kevin, Tony, and Rick have all […]

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  • Tripleseat @ SXSW

    The Tripleseat technical team just returned home from a handful of days in lovely Austin, Texas for the South by Southwest Interactive Festival. We’ve been down there several times before, but this time was especially fun with the entire Silicon Prairie News and the Omaha Tripleseat teams down there together. Not only was it a […]

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  • Tripleseat Omaha meetup

    Every couple of months, we like to get the entire Tripleseat gang together for some face-time, strategy and general good fun. It’s an excellent opportunity for our typically “remote” team to get to know each other, and allows us to bunker down and chat all things Tripleseat for a couple of days. Last month it […]

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  • Here's Latha….

    I am very excited to introduce “in residence Event Planner ” expert Latha Youngren. Currently Latha is an Event and Management Consultant but before that she was the Private Events Sales Manager at Tripleseat customer ilili in New York City. Her experience as a Private Event Sales Manager, former user of Tripleseat and now Event […]

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  • BigOmaha is HUGE

    In early 2008 when my partners at Brightmix,Dusty and Kevin, told me that they were sick and tired of the perception people had of Omaha I just shrugged it off as a rant. Being from Boston and surrounded by technology snobs and MIT genius I could not really relate to what they were talking about. […]

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