Tripleseat

book. plan. perform. repeat.

An Archive of all articles

• Why Tripleseat?

  When I speak with restaurant owners and operators a questions I hear often is “why Tripleseat?” Take a look at the power point presentation below. It is unlike any power point you have ever seen. It will answer all questions.

  • jono
  • September 2nd, 2008
  • 09:43:05 AM
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• $27 Billion and Counting

  Did you know that according to the National Restaurant Association restaurant private dining and catering generated over $27 Billion dollars last year? According to Forbes.com “Private Dining spaces are in higher demand then ever”
  The American Restaurant Association in it’s 2007 Annual Forecast stated the 50% of Casual Dining operators and 60% of Fine Dining Operators [...]

  • jono
  • August 24th, 2008
  • 04:45:38 PM
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• Videos R’ Us

  If you have been reading my previous blog postings I have been making videos like crazy. I am working on creating a video “Help” for Tripleseat that will make Tripleseat even easier to use and eliminate the stale, boring, help menus that you find on most software. Below is a collection of the videos so [...]

  • jono
  • August 19th, 2008
  • 09:55:25 AM
  • 1 Comment
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• How To Create a Banquet Event Order Template

  Keeping with the tradition of a picture is worth a thousand words, a video must be worth 10,000 words. I am creating a video “help” and I have just completed the Create a Banquet Event Order Template( BEO) help. Check it out HERE and HERE.
  Let me know what you think. Is this video helpful or [...]

  • jono
  • August 18th, 2008
  • 05:01:54 PM
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• Upgrade! - Introducing the Public BEO

  Today we rolled out out some new features and tweaks to Tripleseat.
  The most notable new feature is the ability to make your BEOs publicly viewable to anyone and everyone through Tripleseat. How does it work? Create or edit a BEO and click on the “make publicly viewable checkbox” and save.

  Now, on the BEO details screen, [...]

  • kevin
  • August 18th, 2008
  • 02:10:16 AM
  • 1 Comment
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• Video Help

  I have always found the “Help” area of any software to not be too much help at all. It was either much to wordy for me, or way to technical. Most of the time the Help area looks like it was put there as an after thought.  I believe if you need assistance then the [...]

  • jono
  • August 9th, 2008
  • 08:02:46 PM
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• Wait, I thought You Were From Boston

  Rest assured people, Tripleseat is based in Boston, BUT the real magic happens in Omaha. Yup, Omaha.  Tripleseat is really a partnership in both business and vision with Dusty Davidson and Kevin Zink Founders of a web design development company in Omaha called Brightmix. Now before you start into your Omaha jokes, you should read [...]

  • jono
  • July 31st, 2008
  • 04:26:24 PM
  • 1 Comment
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• Create a Booking in Under a Minute

  I think we may have the World Record (if there is such a thing) on how quickly you can create a new Booking, Contact, and Account. Click on this link;  Create a New Booking to see me create a brand new booking with a new account and contact in under 2 minutes.  I could have [...]

  • jono
  • July 25th, 2008
  • 11:35:24 AM
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• Major Graphical Overhaul

  Egads!
  Tripleseat has been upgraded substantially with a new Look n’ Feel. It took us a bit of time to get everything into place, but we think it was well worth the effort. Previously, there were a number of design-related loose ends hanging out.
  Of course, there still are some, and we’ll definitely be changing up the [...]

  • kevin
  • July 22nd, 2008
  • 09:28:02 AM
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• Tripleseat Software LLC Helping Restaurant Private Party Planners Say, “Sorry, We’re Booked”

  Tripleseat Software LLC Helping Restaurant Private Party Planners Say, “Sorry, We’re Booked” – Restaurant Industry’s Only Web-Based Customer Relationship and Event Planning Software Launches
  The restaurant industry’s only Web-based customer relationship and private event planning software has just officially completed the Beta release to select customers. Currently available by invitation only, Tripleseat promises to help enable [...]

  • jono
  • July 19th, 2008
  • 03:14:06 PM
  • 1 Comment
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• A Banquet Event Order is born

  The beta launch of tripleseat is off to a flying start. We had so many restaurants interested in the beta program that we had to stop after just two weeks. We want to keep the number of beta customers to a reasonable number so we could manage the experience and the flow of information.
  One item [...]

  • jono
  • July 3rd, 2008
  • 11:02:17 AM
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• Developing a CRM for Restaurant People

  Hi Everyone - I’m Kevin Zink, one of the founders and developers of Tripleseat. Since Jono has been bogarting this blogspace, I thought I’d sneak in and mix things up a bit.
  If you’ve read any of Jono’s posts, you’ll find out that he’s got a lot of experience in the restaurant and hotel industry. As [...]

  • kevin
  • June 24th, 2008
  • 09:35:49 AM
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• “Why Did You Develop Tripleseat?”

  I get asked this question a lot. The short answer is because there is a need for it. Tripleseat was created because I witnessed first hand how restaurants were losing money and long-term customers. It amazes me that restaurants are still using paper and outdated technology to manage their private event business.
  When I asked [...]

  • jono
  • June 6th, 2008
  • 08:59:56 AM
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• How Private Dining Can Reduce the Recession Blues

  The stock market is down, the price of gas is up, the cost of food is up, and customers are not going out anymore. The bad news keeps on coming and there does not seem to be an end to this gloom and doom anytime soon. What is an owner or operator to do in [...]

  • jono
  • May 9th, 2008
  • 12:54:09 AM
  • 2 Comments
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• Case Study - Private Dining

  Jeffery Summers of Restaurant Coaching Solutions recently wrote on his business blog a great piece on how a small restaurant was able to capture and profit from on property private dining. The full article is below, but the highlights are that a small restaurant with a capacity for parties of 50 or less was [...]

  • jono
  • April 22nd, 2008
  • 12:53:03 AM
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• Top 5 Ways to Drive Your Private Dining Business

  Sophia Banay from Forbes.Com recently wrote an article titled “Ritzy Private Dining Rooms” about the allure and profitability of Private Dining in Restaurants. Banay writes

  “Private dining rooms, the hidden hallmark of any haute eatery, are in higher demand than ever. Consumers–business and leisure alike–have gotten a taste of the privacy, [...]

  • jono
  • April 7th, 2008
  • 12:44:47 AM
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• CRM for Restaurants

  Over the last 17 years, I have worked in the both the front of the house and the back of the house for hotels and restaurants as a General Manager, Front Desk Clerk, Line Cook, and Catering Sales Manager. I have also been a vendor to the Hospitality industry selling technology like Sales & Catering [...]

  • jono
  • March 11th, 2008
  • 12:40:34 AM
  • 1 Comment
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• Is the Party Over?

  For many restaurants and taverns, the beginning of the New Year is the end of the private parties and catering events. The private party business goes from a raging river of booked events to just a trickle. Hotels go through a similar dry spell, but it does not last very long. Within weeks after the [...]

  • jono
  • March 11th, 2008
  • 12:27:28 AM
  • No Comments
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